Sheesh......

I am a spoiled and lazy American that feels terrible for taking advantage of what I have and not appreciating it.  Why do I say this?  I say this because it's true.  We were raised to be independent however we are dependent upon things that we can do without.  I spoke to a few customers today and I had an  attitude....not that it was their fault that they were unable to fathom the cost effectiveness of the company crediting them for hundreds of dollars for their mistakes, but that they depend on their cell phones.  We have raised ourselves and our children to be dependent upon something that can fail at any moment.  Where is your back up people?  We list a cell phone as a luxury item still to this day, we have brought it into our lives as a necessary item in order for our lives to function efficiently.  A motorcycle is a luxury item....so what happens when your bike brakes down?  You drive your car right?  What would YOU do if your cell phone died or services were no longer available?  Do you have a plan B?